USCIS Contact and Support for EB-5 Visa Applications

1. USCIS Support Channels for EB-5 Visa Inquiries

If you have questions or need assistance with your EB-5 Visa application, you can contact USCIS using the following support channels:

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📞 USCIS Contact Numbers:

• USCIS Contact Center (General Inquiries):

  • Phone: [phone] (Toll-Free, U.S.)

  • TTY (Hearing Impaired): 1-800-767-1833

  • Hours: Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time

  • International Calls: [phone]

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📍 Local USCIS Field Office Appointments:

• Schedule an In-Person Appointment (InfoPass):

  • Visit the USCIS InfoPass Appointment Page to schedule an in-person meeting with a local USCIS office.

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📝 USCIS Online Case Status:

• Check Case Status Online:

  • Use the USCIS Case Status Tool.

  • Enter your 13-character case receipt number (e.g., WAC1234567890).

  • Receive updates on processing status and actions required.

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📧 Submit an Online Inquiry for Case Assistance:

• If your case is outside of normal processing times, submit an inquiry directly to USCIS:

  • Case Outside Normal Processing Time:

    • USCIS e-Request Portal

  • Technical Issues with USCIS Account:

    • USCIS Technical Support Request

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📄 Filing a Service Request:

• Request Expedited Processing:

  • You may request expedited processing in emergencies by contacting the USCIS Contact Center or submitting an online request with supporting evidence.

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📩 Mailing Address for EB-5 Correspondence:

• If you need to send additional documents or written correspondence for your EB-5 case, use the mailing address provided in the official USCIS notice you received.

• For general EB-5 Regional Center correspondence:
  USCIS Investor Program Office (IPO)
  U.S. Citizenship and Immigration Services
  131 M Street, NE, Mailstop 2235
  Washington, DC 20529-2235

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💡 Tips for Effective Communication with USCIS:

• Have Your Case Number Ready: Always provide your case number for faster assistance.

• Maintain a Record of All Communications: Keep copies of emails, notices, and phone call summaries.

• Be Clear and Specific: Clearly explain your question or issue to minimize response time.

• Seek Attorney Assistance (If Needed): For complex cases, an experienced immigration attorney can communicate with USCIS on your behalf.