1. USCIS Support Channels for EB-5 Visa Inquiries
If you have questions or need assistance with your EB-5 Visa application, you can contact USCIS using the following support channels:
📞 USCIS Contact Numbers:
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USCIS Contact Center (General Inquiries):
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Phone: 1-800-375-5283 (Toll-Free, U.S.)
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TTY (Hearing Impaired): 1-800-767-1833
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Hours: Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time
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International Calls: +1-212-620-3418
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📍 Local USCIS Field Office Appointments:
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Schedule an In-Person Appointment (InfoPass):
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Visit the USCIS InfoPass Appointment Page to schedule an in-person meeting with a local USCIS office.
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📝 USCIS Online Case Status:
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Check Case Status Online:
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Use the USCIS Case Status Tool.
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Enter your 13-character case receipt number (e.g., WAC1234567890).
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Receive updates on processing status and actions required.
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📧 Submit an Online Inquiry for Case Assistance:
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If your case is outside of normal processing times, submit an inquiry directly to USCIS:
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Case Outside Normal Processing Time:
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Technical Issues with USCIS Account:
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📄 Filing a Service Request:
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Request Expedited Processing:
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You may request expedited processing in emergencies by contacting the USCIS Contact Center or submitting an online request with supporting evidence.
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📩 Mailing Address for EB-5 Correspondence:
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If you need to send additional documents or written correspondence for your EB-5 case, use the mailing address provided in the official USCIS notice you received.
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For general EB-5 Regional Center correspondence:
USCIS Investor Program Office (IPO)
U.S. Citizenship and Immigration Services
131 M Street, NE, Mailstop 2235
Washington, DC 20529-2235
💡 Tips for Effective Communication with USCIS:
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Have Your Case Number Ready: Always provide your case number for faster assistance.
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Maintain a Record of All Communications: Keep copies of emails, notices, and phone call summaries.
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Be Clear and Specific: Clearly explain your question or issue to minimize response time.
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Seek Attorney Assistance (If Needed): For complex cases, an experienced immigration attorney can communicate with USCIS on your behalf.
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